Choosing and paying for IT support
What managed IT really costs, how to compare providers, whether to hire someone or outsource, which licenses to buy, and how to switch providers without losing a day of work.
Hiring an IT person or outsourcing: what each really costs a 15-person firm
An in-house IT hire or a managed IT provider? A side-by-side cost comparison using federal wage data and published prices, and when each makes sense.
Read articleHow to change IT providers without losing a day of work
Switching IT providers step by step: what to check in your contract, what you must own before giving notice, how the handover runs, and warning signs.
Read articleMicrosoft 365 Business Standard or Premium: which does your business need?
What Business Premium adds over Business Standard in plain English, what the price difference buys, who can stay on Standard, and what a license won't do.
Read articleWhat a help desk should do for your business
A help desk is more than someone to call when the printer stops. What good support looks like, how to measure it, and signs yours is costing you.
Read articleTen questions to ask before you hire an IT provider
Most firms choose an IT provider on price and a good first meeting. These ten questions show how a provider really works, and what a good answer sounds like.
Read articleWhat managed IT costs a professional firm
How per-person pricing works, what drives the price up or down, the costs that hide outside the monthly fee, and how to compare two quotes fairly.
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