Urgent IT and security help for small businesses
Step-by-step plans for the first hour after something goes wrong: a hacked email or social media account, a fake invoice sent in your name, ransomware, a click on a phishing link. Each one puts the steps in order, starting with the first ten minutes.
A customer got a fake invoice from you: what to do
A customer got an invoice or new bank details that seem to come from you. How to tell if your email was hacked or faked, and what to do next.
Read articleSomeone took over your Google Business Profile: how to get it back
Your Google listing shows the wrong number or website, or someone else claimed it. How to get it back, handle review extortion and keep it safe.
Read articleYour business Facebook or Instagram was hacked: what to do in the first hour
Your business Facebook, Instagram or Meta ad account was taken over. How to get back in, stop the ad spend, remove the intruder and keep them out.
Read articleYour business website was hacked: the first steps
Your website shows spam, redirects visitors or carries a Google warning. Who to call, what to change and how to get the warning removed.
Read articleYou clicked a phishing link. Here's what to do in the next ten minutes
What to do right now if you or someone on your team clicked a link in a suspicious email. The first ten minutes matter most.
Read articleYour work email was hacked: what to do in the first hour
Your Microsoft 365 or Google Workspace mailbox was taken over. How to lock the attacker out, stop any payment, and work out who you have to tell.
Read articleThe first hour of a ransomware attack
What to do, in order, when a screen at your firm shows a ransom note. A plain plan you can print and keep by the phone.
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