Miami-Dade County, Florida
IT support and cybersecurity in Miami Beach
Managed IT and cybersecurity for professional firms on the Beach. This is our home city, so on-site help is close by.
Professional firms in Miami Beach
Who we work with here
Miami Beach is better known for hotels than for professional services, but its office streets hold a large number of small firms: real estate brokerages, boutique law practices, family offices, architects and designers, and the accountants who serve them. Most have between five and thirty people and no one whose job is IT.
Those firms tend to work from converted retail space, upper floors along Lincoln Road and Alton Road, or offices around 41st Street and Sunset Harbour. Small offices in older buildings often run on whatever network the last tenant left behind.
Real estate and title firms
Brokerages and closing firms handling high-value property, where one diverted wire can be a seven-figure loss.
Law firms
Boutique practices in real estate, hospitality and estate planning, holding client funds and confidential files.
Financial advisers
Family offices and independent advisers serving wealthy residents, a group criminals research and target by name.
Architecture and engineering firms
Architects and designers with large project files and hard deadlines, where a locked server stops the work.
Local risks
What goes wrong for firms in Miami Beach
The basics are the same everywhere. These are the problems that are sharper here.
Flooding and evacuation
Miami Beach is a barrier island. It floods in heavy rain and at high tides, and it is among the first places told to evacuate before a hurricane. Equipment on a ground floor, and backups kept beside it, are both at risk.
High-value property closings
Property here changes hands for large sums, arranged by email between buyers, brokers, lawyers and title agents. Criminals watch those threads and send new wiring instructions just before closing.
Inherited networks
A small office that took over a previous tenant's router, Wi-Fi password and cabling has no idea who else still has access. It's common, and it's easy to fix.
How it works
How we support firms in Miami Beach
Our office is on Miami Beach. Most problems are fixed remotely, and when you need someone in the room we don't have to cross a causeway to get there.
Areas we cover
- South Beach
- Lincoln Road
- Sunset Harbour
- Mid-Beach
- North Beach
- Surfside
- Bal Harbour
- Bay Harbor Islands
- A help desk your staff can reach directly
- Monitoring and updates on every computer
- Protection that watches for ransomware
- Email security and phishing training
- Backup for computers and cloud files
- Insurance form and questionnaire support on our Secure plan
The rules
What Florida firms are expected to do
Florida Information Protection Act
Florida law requires businesses to take reasonable measures to protect personal information. After a breach, affected people must generally be told within 30 days, and a breach affecting 500 or more people in Florida must also be reported to the state Attorney General's office.
The Florida Bar
Florida lawyers must make reasonable efforts to prevent unauthorized access to client information. Florida was also the first state to require technology training as part of a lawyer's continuing education.
FTC Safeguards Rule
Tax preparers, accountants and many financial firms must keep a written information security program under federal rules, with specific controls such as multi-factor authentication and encryption.
General information, not legal advice. The rules that apply to your firm depend on the work you do and the data you hold.
Questions
What firms in Miami Beach ask us
Our office floods in a bad storm. What should we do about our server?
In most cases, stop depending on it. We move files and email to the cloud, back them up away from the building, and keep only what must stay in the office. Anything that remains goes off the floor and onto battery backup.
We only have six people. Are we too small?
No. Our plans start at five people, and most firms on the Beach are that size. Attackers don't check headcount; they check whether you move money or hold client data.
Can you come to our office?
Yes. We're based on Miami Beach, so on-site visits here are the easiest we do. Day to day, most issues are still faster to fix remotely.
Other areas we serve in South Florida
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